Product Warranty Policy


5-Year Warranty	Bicycle frames
1-Year Warranty	Bicycle components and parts
Not Covered	Inner tubes Tires Other consumable or wear-and-tear parts
1-Year Warranty	Applicable to: Cycling jerseys Cycling shorts and pants Cycling skinsuits Cycling shoes Helmets Cycling jackets Cycling base layers Cycling vests Bike bags Cycling gloves For cycling apparel, the warranty covers manufacturing-related workmanship issues such as stitching and zipper defects.
6-Month Warranty	Applicable to: Cycling glasses and goggles Headwear Arm sleeves Leg sleeves Straps and bands Cycling socks Windproof face coverings Cycling caps Note: Scratches on cycling glasses or goggles are not covered under warranty.
1-Year Warranty	Applicable to: Rims and aero rims Spokes Derailleurs and derailleur guards Pedals Bearings and ball bearings Headsets Handlebars Stems Seatposts Saddles Brake components Hubs Front forks Suspension components Wheelsets Chains Chain links Cassettes / freewheels Cranksets Bottom brackets Chainrings Other similar bicycle components
6-Month Warranty	Applicable to: Bike baskets Handlebar grips Mudguards / fenders Kickstands and bike stands Indoor bike trainers Other wear-prone accessories
Not Covered	Inner tubes Tires once installed or used
1-Year Warranty	Applicable to: Bike lights Bike locks Bike computers and related accessories Bike pumps
6-Month Warranty	Applicable to: Bike bells and horns Rear racks and cargo racks Child bike seats Water bottles Bottle cages Waterproof map cases Phone mounts Light mounts Other similar accessories
6-Month Warranty	Applicable to: Screwdrivers Wrenches Cable cutters Chain breakers Chain cleaners Bike repair stands Valve cores Multi-function pliers Multi-tools Other similar repair tools
Not Covered	Consumable items are not covered, including: Tire levers Tire patches Tire repair glue Lubricants Other consumable repair supplies

Warranty Coverage & Exclusions

The warranty applies to eligible manufacturing defects occurring during normal use within the applicable warranty period.

The following are not covered under the free warranty service:

Normal wear and tear
Damage caused by accidental impacts or collisions
Damage caused by improper use
Consumable parts and materials
Scratches on cycling glasses or goggles

Special Notice for Apparel

For hygiene reasons, intimate apparel and similar close-fitting garments cannot be returned or exchanged once opened and worn unless there is a confirmed product quality issue.

Moving Forward, Together

Since 2005, we have continued to build our expertise, strengthen our brand, and create meaningful experiences for riders around the world. We are proud of every milestone along the journey.As we look ahead, ROCKBROS will continue to write new chapters on the global cycling stage. We believe life is better when shared with cycling — more connected, more active, and more inspiring.

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Product Warranty Policy